Privacy Policy

Last updated: June 30, 2026

Chantal Lajeunesse operates the website chantal.dk. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or receive our services, in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller

For the purposes of the GDPR, Chantal Lajeunesse is the data controller responsible for the processing of your personal data. If you have any questions or concerns regarding our processing of your data, you can reach out via the contact information provided at the bottom of this policy.

2. What Personal Data We Collect

We may collect and process the following categories of personal data about you:

Contact Information: Name, email address, telephone number, and physical address.
Health and Treatment Records: During appointments and consultations, we collect relevant health information, medical history, and clinical observations necessary to perform osteopathic and manual therapy treatments safely and effectively. (This is classified as a "special category" of data under GDPR).
Technical Data: IP address, browser type, and usage statistics collected automatically when you visit our website.

3. Purpose and Legal Basis for Processing

We process your personal data for the following purposes:

To schedule, manage, and verify appointments (Legal basis: contract performance).
To provide safe and individualized osteopathic and manual therapy treatments (Legal basis: your explicit consent, and healthcare provision).
To respond to your inquiries via email, text message, or phone (Legal basis: legitimate interests).
To comply with legal, regulatory, or tax obligations in Denmark.

4. Retention of Your Personal Data

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including for clinical, tax, and legal requirements. Health records are retained in accordance with Danish health authority regulations.

5. Sharing Your Personal Data

Your health records are strictly confidential and will never be shared with third parties without your explicit consent, except as required by Danish law. We do not sell or lease your personal data. We may use trusted IT service providers (such as web hosting and scheduling software) acting as data processors under strict confidentiality contracts.

6. Your Rights Under GDPR

Under GDPR, you have the following rights regarding your personal data:

Right of Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can ask us to correct incorrect or incomplete information.
Right to Erasure (Right to be Forgotten): You can request deletion of your personal data under certain conditions (subject to clinical retention laws).
Right to Withdraw Consent: If processing is based on consent, you can withdraw your consent at any time.
Right to Lodge a Complaint: You have the right to lodge a complaint with the Danish Data Protection Authority (Datatilsynet).

7. Cookies

Our website uses minor cookies to ensure basic site functionality, improve performance, and analyze traffic. You can configure your browser to block or alert you about these cookies, but some parts of the site may not function properly as a result.

8. Contact Information

To exercise your rights, or for any questions regarding this Privacy Policy, please contact:

Chantal Lajeunesse
Nørregade 40, 5. Sal,
1165 København K, Denmark
Phone: +45 71 34 85 13
Email: osteopati.chantal@gmail.com